~/recognition
Track record.
A decade of operational leadership, a career transition built on proof, and the credentials to back it up.
10+ Years — Operations Leadership
Sole on-site technical and operational authority for a family food-service company — no IT department, no backup, no formal escalation path. Diagnosed and resolved POS failures in live, high-volume service, often restoring transactions within minutes. Managed vendors, trained staff, and ran full weekly operations solo.
Self-Directed Career Transition
Built an IT skill set outside any formal program — homelab infrastructure, networking, self-hosted systems, and a live production website — then earned certification to validate what was already working.
References
Professional references available on request from colleagues, mentors, and collaborators who can speak to work ethic, reliability, and technical growth.
$ request references →~/credentials
Certifications & education.
- CompTIA A+ — Core 1 & Core 2 · September 2025
- Cisco CCNA / CompTIA Network+ — in progress
- A.S. Mathematics — St. Louis Community College (Meramec) · expected 2028 · TRIO program
- CPR Certified — current
~/operational-instincts
What a decade taught me.
- Uptime mentality — Kept a facility running daily for over a decade. Equipment, people, schedule, supply chain — if something was going to break, I found it first.
- Incident ownership — Resolved critical POS failures immediately before rush service on multiple occasions, preventing measurable revenue loss. No ticket queue — just me and the problem.
- Vendor & stakeholder management — Managed all supplier and procurement relationships; delivered consistent cost savings through negotiated pricing and disciplined use of loyalty programs.
- Leadership without the title — Trained and onboarded staff, directed hundreds of catering events end-to-end, and ran operations as primary decision-maker in the owner's absence.